Personal Finance

How to use WhatsApp’s payments service

WhatsApp has launched its payments service in India after receiving a nod from the National Payments Corporation of India (NPCI).

The Facebook-owned company has now been allowed to roll out its payments service in a phased manner.

WhatsApp has designed its payments feature in collaboration with NPCI and it is based on Unified Payments Interface (UPI).

The company has initially partnered with ICICI Bank, HDFC Bank, Axis Bank, State Bank of India, and Jio Payments Bank for the service. Initially launched the service with a maximum of 20 million users.

How to set up WhatsApp Payments (WhatsApp Pay)?

To set up WhatsApp Pay, go to Settings >Payments >Add payment method. For successful linking, make sure your WhatsApp number and mobile number linked to your bank account are same.Upon selecting your bank, WhatsApp will show you the accounts linked to your mobile number. Select the account, verify the debit card linked to it, and complete the process by creating a UPI PIN.

You can make payments to anyone in your contact list, or to a UPI ID, or by scanning a QR code.To send money to a contact, tap on the ‘Attachment’ icon in the chat window and then on ‘Payment’.Enter the amount and complete the transfer using the UPI PIN. Once the transaction is successful, you should receive an SMS/email from your bank.


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